Assuming people are men. Using outdated terms. Highlighting someone's sexuality when it's not part of the story.
Those are some of the examples of exclusive language that 2017 ACES conference attendees shared with ONA USFSP's Skyla Luckey, and Mark Allen, a member of the ACES Board of Directors, discussed the importance of stepping out of your own assumptions.
Allen and the attendees also shared their advice for coaching writers to be inclusive.