The ACES Academy FAQ

You can see the cost of each training by expanding details in the course description.

To search for a specific course:

• Click “course list” at the top of the screen.
• Sort all courses by either ascending or descending order.
• Courses can also be searched by the name of the course in the available search bar.

To search for a course type: Click “course list” at the top of the screen.

• To view all upcoming live webcasts, select the live webcast option.
• Select the filter by tab to see the available options.
• You can choose to select one or more than one option to search.

This is letting you know you are already registered and you are unable to register twice. A reminder email with the training information is sent prior to the training event.

Once you complete your registration, you should receive an email confirmation letting you know your registration has been complated.

ACES sends all attendees a reminder email the day prior as well as the day of the webcast. This includes the webcast login information and any pre-webcast materials.

The Monday following the webcast, ACES sends all attendees an email with the webcast recording, webcast survey, and any follow-up materials from the webcast.

Most of the ACES webcasts are recorded. If the webcast is not going to be recorded, it will be listed on the event in The ACES Academy.

However, every now and then we may run into a technology issue that keeps us from being able to record a webcast.