Rhonda Bracey started her freelance business in Western Australia in 1999, providing technical writing and editing services to companies of all sizes—from small start-ups to global multinationals. Since 2008, she’s been the technical editor for a health, environment, and safety team on a $60b project for a global oil and gas company, editing 3000+ complex Word documents for that team. Rhonda has spoken at many conferences in Australia, New Zealand, and the US, presented webinars, and has written thousands of articles (hundreds just on Word) for her blog (http://cybertext.wordpress.com), which has been viewed by more than 16 million visitors.