We are committed to providing full refunds to all who registered, and we will begin issuing those refunds on Monday, March 23.
Read the official ACES statement here.
A full refund of the registration fee will be refunded if a request for one is received no later than 30 days before the first day of the conference. A refund request must be received by email.
Refunds will be made to the credit card on which the registration was made. If this is not possible, a refund will be made by check. Full refunds might be made for some circumstances later than 30 days before the conference's first day on a case-by-case basis, so the reason for the refund should be specific.
If the cancellation request is received less than 30 days before the start of the conference, the registration fee can be applied to the next year’s conference. It can be used only at that conference, after which it expires. Additionally, another person can be substituted for the registration if received no later than 10 days before the national conference.
To cancel a conference registration please email firstname.lastname@example.org.